Support & Services

Provide support activity to all applications and services. We use IT Service Management to support it all. ITSM establishes processes and procedures that optimize the use of technology and the services built around it. It covers everything that falls under the IT umbrella, from incident resolution to the implementation, management, and operations of our own products.

IT Operations

Manage the IT Operation process for all applications that have been released in the production environment.

Service Desk
Incident Management
Problem Management

OSS Support

Open source software (OSS) is a decentralized development model that distributes source code publicly for open collaboration. We provide support in OSS implementation that makes it easier for you to achieve your business goals.